Justin Kase
- Total activity 20
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Activity overview
Latest activity by Justin Kase-
Justin Kase created an article,
SSL Certificates
Media Temple will install a certificate that you provide to us or help you obtain one from AWS. If you don't already own a certificate, you will need a Certificate Signing Request (CSR) to purchase...
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Justin Kase created an article,
How To Prepare For Your Weekly Project Calls
This article applies to new customers who are currently on-boarding to Fully Managed Cloud hosting. After your project kick off call, your Technical On-boarding Manager will schedule weekly project...
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Justin Kase created an article,
IAM SSH Users
How do I manage my users? In the AWS console, our default configuration is to allow all users to reset their password and to manage their public SSH key in IAM with no further access to the AWS co...
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Justin Kase created an article,
How to prepare for a monthly account review
What is a Monthly Account Review? Web hosting is a given, but we know that each of our customers has their own criteria upon which to evaluate Media Temple. Our monthly account reviews will help id...
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Justin Kase created an article,
Making Your Account A Success
Here are some things our most successful customers do: Always test on Staging first before pushing changes to Production. Load test your cloud environment before going live Let us know if you are ...
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Justin Kase created an article,
Accessing your Servers
Submit your SSH keys We don’t use usernames+passwords, instead SSH keys are used when accessing the production / staging / dev environments. This method of access provides a more secure infrastruct...
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Justin Kase created an article,
Billing
Structure Your monthly charges will be separated into two items: your fully managed support plan + your AWS usage. You have a dedicated billing manager We know that AWS billing can be confusing so ...
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Justin Kase created an article,
How to Access Technical Support
How do I get access to the ticket portal? If this is the first time logging into the support portal, select ‘forgot password’. You will need to enter your email address in order to receive an emai...
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Justin Kase created an article,
Let us know who you are
Who are you? To help us curate the information that will be most useful to you, please tell us your role on your team and how you will be interacting with Media Temple. Roles Admin (I need to kn...
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Justin Kase created an article,
Meet Your Support Team
Your Technical Onboarding Manager Your Sherpa who will lead you through your first weeks on AWS cloud and get you set up for success from the start. Your Service Delivery Manager Your Service De...